The Changing Role of HR

The role of HR has changed. The industrial age practice of employing people ‘from the shoulders down’ is outdated. In today’s knowledge economy HR must capitalise on individuals ‘from the neck up’ to create a culture in which every employee is liberated and contributes meaningfully.

This article the Changing Role of HR was featured in HR Magazine’s Vision section, a series of in-magazine articles and web content exploring key themes of increasing importance in the future of work. Triumpha’s Andrea Adams was invited to close the series.

Key points in the Changing Role of HR include:

  • To be fit for the future an organisation must have a compelling purpose which goes beyond making money. It’s about doing well (making a profit) and doing good (making a difference).
  • Meeting human needs in the workplace is essential. Human Resources professionals need to design systems and approaches that provide meaning and shape how business is done.
  • People commit to what they help to create:
    •  Goals and change will most likely be accomplished when people are involved in co-constructing the goal, assessing the current state of affairs and defining the route map to move from the desired state to the desired goal.
    • Creating the space for conversations and dialogue which unifies effort and team spirit and supports employees to make the wider agenda relevant to their day to day work is essential leadership work.
  • Developing leaders who have the competence and character necessary to lead the web of complex institutions that have become so vital to the health of modern societies is essential.

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