• New vision-led strategy required an
    increase in organisation effectiveness.
  • This involved a significant change to the
    organisation design, from divisional silos to
    a global matrix organisation with
    collaborative working at its heart.
  • The change impacted circa 5,000 people,
    with 3,000 role changes and 125 exits.


  • Triumpha designed, mobilized and led the
    implementation of the organisation design
    programme with internal business leaders
    and HR professionals
  • Developed a new OD framework (‘How To
    Do OD’) which is now built into the
    organisation’s operating principles
  • Upskilled inexperienced line managers,
    their teams, and HRBPs to develop and
    implement the design using the new OD
  • Designed an architecture for the
    development of the organisation’s
    leadership and culture change programme
    against a new set of leadership skills.
  • Led the design and delivery of two
    organisation development interventions:

    • Strategic Business Partner
      Development programme
    • Coaching for Breakthrough
      Behavioural Change programme
      within the top 100 leadership


The new organization design reduced costs by £7.5 million and created a more agile customer-focused team with new ways of working.

“I have engaged Triumpha to carry out extensive work for my former and current organisations…most recently to support a group-wide transformation programme with organisation design and culture work packages.

This included a series of organisation development interventions to support our leaders through change; a performance coaching programme and a bespoke Strategic Business Partners Programme for our Corporate functions.

I am in awe of their ability to build on ideas utilising theory, as well as their extensive practical experience developing unique solutions that have been tried and tested in organisations across the globe.

Core strengths lie in their ability to understand organisations and people. They have a clear understanding of how value flows through an organisation and how to plan and organise the key levers to achieve success. Andrea & her team are my ‘go-to’ HR & OD experts…I love the way they can jump right in, quickly assess and relate to their new environment and grasp the challenges…they never undertake a project until they are absolutely sure of the objective and required end result.”

Michelle Cummins
Group HR Director