Accelerate transition if you want change to stick

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It’s not the changes that do you in, it’s the transitions. If you want change to stick, accelerate transition.

It’s our belief that transition is being neglected in organisations right now. There has been a lot of focus on change. We need an equal focus on what it takes to accelerate transition.

As we emerge from the pandemic, leaders, teams and organisations have incorporated many changes into their ways of working, strategies and operating models. But what about their focus on transition?

We hear stories that productivity has sustained through the pandemic, but at what human cost?

To sustain positive change, focus must be given to accelerate transition. 

We say this because change & transition are not the same thing:

  • Change is situational and external: a new role, a new boss, a reorganisation, a new way of working
  • Transition is the internal psychological process we go through to come to terms with the new situation

To maintain change momentum and sustain resilience, leaders need support to accelerate transition. A focus on transition enables leaders to advance through the change curve ahead of their teams. 

Our Transition Accelerator supports leaders to understand and more effectively work through the personal and human side of transition and change, so that it is less distressing, less disruptive, and more productive. 

The programme has three elements: Accelerate Transition, Clarify Purpose and Expand Insight:

  1. To accelerate transition we use a proven three-part process composed of an ending, a neutral zone and a new beginning. This process helps those in transition internalise and come to terms with the details of the new situation that the change brings about.
  2. Transition is difficult. Clarifying purpose and connecting to what is meaningful helps us to feel that the transition is generating movement towards a desired outcome.
  3. In leadership roles we rely on our people capabilities more than our technical capabilities. Expanding insight and self-awareness of our strengths, our blind spots and the  resilience strategies we need to sustain us at our best is time well spent.

If you would like to know more, please contact us on reception@triumpha.com

*Title quote credit: William Bridges

Why empathy is now the most important leadership skill

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COVID has shaken expectations of what it means to lead…it’s never been clearer it pays to care.*

The heart of caring is empathy.

As we emerge from the pandemic, empathy is the most important leadership skill. It’s the bedrock of positive work relationships.

The core of empathy is wanting to understand another person, taking the time to ask questions of others, genuinely showing an interest in their response, and using that information to inform your future interactions. It relies on core leadership behaviours such as listening, asking questions and encouraging dialogue.

Done well, it feels like the person you are talking to really ‘gets you’; like they’ve tuned in to you.

Done badly, you smell the lack of authenticity a mile off….

…And when real empathy is missing it’s a building block for negative relationships and a lack of trust.

Empathy relies on self-awareness and knowing the impact you have on others. At its best it is flexing your style to match what somebody else needs, not what you think they need!

This sense of feeling understood and heard is important to people in their workplace, particularly with someone they see as a leader. They want their leader to care about them.
Taking the time to understand what your people are thinking, what they are feeling, and their current experience, expresses a degree of caring which others feel. They start to care about you and you build a mutuality in the relationship that can be pivotal.

Is your leadership development equipping your leaders with the critical skills like empathy that they need to build positive working relationships?

If you would like to explore how we can help you accelerate positive leadership relationships, please contact us on reception@triumpha.com

 

*Raconteur